Helping hospitals and care teams better manage the COVID-19 pandemic

doctor using covid-19 solution on a computer

“Geneia is proud to share our clinical and care management expertise with hospitals, health systems and care teams confronting the COVID-19 pandemic.”
- Geneia President Heather Lavoie

Starting immediately and at no cost*, healthcare organizations can use Geneia’s Theon® Platform for Care Management to easily triage, outreach to and engage patients for care coordination during this time of unprecedented call volume, patient concern and COVID-19 diagnoses.

A customized care management workflow solution for the COVID-19 pandemic, Theon® Care Management helps assess and triage patients by guiding healthcare professionals to gather pertinent information and route callers to the appropriate next-best action. Callers can be:

  • Directed to educational resources
  • Routed to a nurse for clinical assessment
  • Routed to the nearest testing station
  • Directed to the nearest emergency department

Get started by filling out the form and we will contact you.

Theon® Care Management of COVID-19 Patients: FAQ

Theon® Care Management of COVID-19 Patients: Press Release

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*Depending on customer needs and requirements, limited implementation and configuration costs may apply.

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